Please join us for "Negativity Bias, Compassion Fatigue and Burnout" presented by Sandy Avina, JPA Claims Services Manager, San Bernardino County Superintendent of Schools.

The concept of burnout has been in the news quite a bit lately. We blame it for turnover, low morale and poor performance. What we have not discussed is how employees in human resources and risk management are particularly susceptible. From the media portrayals of the jaded claims adjuster to the social media posts declaring that “HR is not your friend,” it can be challenging to maintain a positive outlook when external messaging makes you feel like you’re not making a positive impact. Join us as we discuss how negativity bias shows up in HR and Risk Management, what causes compassion fatigue, and how both can create a recipe for burnout. We will address early intervention using the principles of Mental Health First Aid, and discuss what self care looks like for HR and Risk Management professionals.